I would like to offer you a letter of reference for you service and professionalism.
I have worked with multiple councils as well as different Property Management firms that were all very professional and helpful however I have found in my two years on council the last as President working with Jennifer has far exceeded my expectations.
Right from the first meeting she attended I was instantly impressed with her common sense, sage advice and knowledge of both BC Strata Act and our Strata ByLaws. She was thoroughly prepared for our meeting.
Jennifer is a consummate professional, who is quick to offer sage advice and assistance.
This past 14 months we have dealt with a complex issue of water ingress in one of our units that has required a lot of work, coordination and legal council. It's been stressful to say the least, but throughout, Jennifer has been extremely helpful, patient and professional. She has been asked by council to coordinate the project and has worked extremely well with all the contractors, Method Engineering Firm, council and the owners to make this as smooth and pleasant experience as possible.
Jennifer is an extremely reliable, smart lady who is always there to assist me and our Strata.Dan
On behalf of Christmas Hill Estates Strata Plan VIS 1655, I would like to say THANK YOU to South Island Property Management for your many contributions and helpfulness over the last twelve months.Rod
On April 9, 2019 I contacted Janet Delpierre in regards to a small leak we have under our bathroom sink. By April 10, 2019 the leak was fixed and life was back to normal. I can’t thank you enough for how quickly that was dealt with.Gordon Head Tenant
I found all the strata managers I encountered at South Island are so friendly and helpful.
Thank you for your amazing service!Tuscany Village
To Whom It May Concern
Re: Reference letter for South Island Property Management
Please accept this letter as a reference for South Island Management Ltd. Robert Pearson has been our Property Manager for ten years. I have also met Robin Wilson who conducted himself very well at our recent AGM. In the past, I worked with other property management firms and find the staff at South Island to be far superior in the assistance they provide our Strata Corporation.
We have 103 units in five buildings and has a financial only contract with South Island Property Management Ltd. However they readily provide us with support in other areas when the need arises.
Over the years our management company has helped us with our bylaws and most recently recommended a janitorial company, which we are also pleased with. They are prompt in their replies to emails and provide advice in a timely manner. All the staff we have contact with have a “service first” attitude.
The financial statements are easy to read and are provided to us in a consistent manor.
Jennifer WoodChatteron Way
To Whom It May Concern,
On behalf of the Sterling Mews Strata I am happy to provide a letter of reference for the Strata Property Management of Robin Wilson and team, at South Island Property Management Ltd.
Robin and team have provided sound advice and support to our Strata members, on behalf of our owners, for the past 2 years. From organizing our strata financials, coordinating and planning monthly maintenance, providing sound advice and direction for best practices, and interpreting Bylaws for understanding.
We have completed a number of recent projects with the support of Robin; patio fence replacement, condo hallway carpet replacement and painting, and gutter and downspout replacement.
As Strata President, I do my best to keep our strata on track and moving forward, keep to Bylaws and Strata Property Act, and limit emails to Robin in order to respectfully minimize any confusion and additional work on his part. Robin's knowledge and support is always appreciated during our meetings, and his response time to providing information is reasonable for what query or project we are working on. Financials are provided monthly in a timely manner for review.
It was important to us when we took on the services of South Island Property Management, that we kept certain small business service providers. Robin has done a great job in utilizing our preferences, and also providing alternate service providers when needed.
As a Strata member for 16 years, and Strata President for 4 years, I very much appreciate the services of Robin and team. A lot of work has been taken off my plate, as well as other owners. If you have additional questions, I am happy to assist.
Christine JackSterling Mews
Hello Everybody at SIPM
I've only met a few of you since January 2020 however, I appreciate the assistance from those I've been in contact with. I for one am so glad to have you as our Property Manager.